FREQUENTLY ASKED QUESTIONS (FAQ)
Use this section to explore frequently asked questions (FAQs) related to NŌMAE.
We collaborate with premium and luxury brands around the world, specializing in fashion, beauty, and other creative industries.
Yes, we do. We love working with clients from around the world. While we primarily work with clients in Brazil and Italy, we have also collaborated with clients from other countries, including Portugal, England, and Switzerland.
Our specialties lie in Ad Design, Social Media Design and Poster Design. Additionally, we provide exclusive services for NŌMAE’s retained clients.
If you have a unique request outside these specialties, feel free to reach out to our team via WhatsApp or E-mail—we’ll be happy to discuss tailored possibilities just for you.
You can request a personalized quote through our quote form or contact our team directly via WhatsApp for an exclusive consultation or E-mail: nomaecreativestudio@gmail.com.
Every client has individual needs, and each project reflects its own essence. In our first discussion, we will review your briefing to ensure alignment of objectives and expectations. Then, we will provide a customized proposal, meticulously prepared for you.
We offer different payment options, tailored to each client’s needs.
Once the project start date is confirmed, you may choose one of the following options:
Full advance payment: 100% of the total amount paid before the project begins.
Split payment: 50% paid upfront (non-refundable) and the remaining 50% within 15 days of the project start. This arrangement will be formalized in a contract.
Depending on the project, we also offer the possibility of splitting the payment into three installments if this is a more suitable option for you.
There is an additional cost for any changes beyond those outlined in the project contract. The fee depends on the time required to complete each alteration.
Support depends on the country. In Brazil, we offer assistance exclusively via WhatsApp and email, Monday to Friday, 10:00 AM–6:00 PM, ensuring you receive guidance throughout every step of your project.
After the project is completed and the final payment is confirmed, the files will be delivered directly to your email, ensuring that the designs maintain their high resolution and exceptional quality.
